Frequently Asked Questions (FAQ)
The Dubai Health Authority (DHA) oversees the regulation and governance of the healthcare sector within the emirate of Dubai. It achieves this by designing health policies, strategies, and standards for developing, regulating, licensing, and monitoring healthcare services provided by public and private facilities. The DHA's mandate also includes governing and managing health insurance, health investment, and health tourism services in the emirate, in a way that provides steady health economic growth and enhances the health sector's contribution to Dubai's macroeconomic indicators. Furthermore, the DHA is responsible for formulating and implementing public health policies and programs in preventive medicine and occupational health and safety, doing so in a structured manner that ensures the protection and improvement of the health of Dubai's population. Finally, the DHA is accountable for setting the Medical Education Strategy in Dubai and regulating the provision of medical education, clinical research, and trials in coordination with relevant authorities locally and globally.
Dubai’s healthcare system adopts the highest international standards, reinforced by comprehensive local regulations and laws that ensure superior quality. Key distinguishing factors include:
- A strategic geographic location that provides easy access to global markets.
- An attractive investment environment supported by flexible and advanced legislation regulating healthcare professions.
- State-of-the-art infrastructure designed specifically to facilitate health tourism.
- A highly developed healthcare sector offering world-class diagnostic and treatment services across multiple specialties.
- Government and private hospitals holding international certifications for quality and patient care.
Tourism Department at DHA via the “Contact Us” form on their website or by emailing medicaltourism@dha.gov.ae.
The website is managed by the Dubai Health Authority (DHA) as part of its Health Tourism initiative. All content and listed facilities are verified in compliance with DHA standards.
All healthcare providers accept credit cards, debit cards, and cash. The specific payment methods will be confirmed at the time of booking. After you connect with a provider, they will inform you of the available payment options, which may include online payments, bank transfers, or payment upon arrival at the facility.
All facilities featured on our platform are licensed and regulated by the Dubai Health Authority (DHA), guaranteeing the highest standards of care and patient safety.
Yes, you may benefit from offers at multiple facilities, provided that the terms and validity of each offer permit it.
Each offer is unique. Some include consultation, diagnostics, and treatment, while others may be limited to specific services. Please review the offer details carefully or contact the facility directly for clarification.
If you are planning to visit Dubai, various tourist visa options are available to meet different travel needs, depending on your eligibility.
The main types of visas include:
- Short or Long Tourist Visa, with Single or Multiple Entry options
- Medical Visa
For more information, please visit: www.dnrd.ae
The offers are available to both international visitors and UAE residents, unless stated otherwise in the offer details.
Yes, you can use the offer multiple times, provided it is still within the validity period.
You can contact the listed healthcare provider directly using the Quick Connect link available on the offer page. The facility will reach out to you to discuss your specific needs in detail.
The DXH Group was launched in 2014 by the DHA as a consortium of healthcare providers across Dubai. These facilities are assessed by DHA and aim to promote comprehensive healthcare services for international medical tourists through the DXH platform, enhancing public-private partnerships in the emirate.
You can reach the Health Tourism Department at DHA via the "Contact Us" form on their website or email: medicaltourism@dha.gov.ae
DXH is a brand launched by the DHA to promote licensed healthcare providers in Dubai and position the city as a global hub for health tourism.
Over 100 licensed healthcare facilities are currently part of the DXH Group. Their services are listed on www.dxh.ae.
Membership is currently free. However, applications are subject to DHA and Health Tourism Department approval based on eligibility and submitted details.
The official website is www.dxh.ae, offering information in both Arabic and English. It provides access to services, partner profiles, and health packages.
Key specialties include:
- Cosmetic surgery
- Orthopedics and sports medicine
- Ophthalmology
- Dental treatments
- Dermatology
- Gynecology
- Preventive health and wellness
- Fertility treatments
- Weight-loss surgeries
- Central location with global accessibility
- Safety, stability, and strong regulations
- Advanced infrastructure and health facilities
- International certifications and accredited care
- Supportive legal and investment environment
Yes:
- Facebook: DXH-Connect
- Instagram, Twitter, LinkedIn, YouTube: DXHConnect
- Tourist Visa (Short/Long, Single/Multi Entry)
- Medical Visa (via licensed healthcare providers)
Details: www.dnrd.ae
Only licensed healthcare providers can apply on behalf of a patient. Valid for 90 days, renewable for another 90 days upon documentation review.
Yes. Centers offering wellness services through DHA-licensed professionals can apply for DXH membership. Non-medical centers can apply to be listed under wellness on the website.
Dubai aims to be a top global destination for medical and wellness care by:
- Identifying sector investment opportunities
- Developing marketing and awareness campaigns
- Supporting providers and multilingual communication
Mainly from GCC and Arab countries, followed by Asia and Africa.
GCC nationals do not need a visa. Arab residents of GCC countries may obtain a 30-day, non-renewable visa on arrival if they hold business-class residence.
Citizens of 50+ countries receive a free 30-day visa on arrival (extendable once). Requirements: 6-month valid passport and return ticket.
Visit www.dxh.ae to browse and book packages directly with providers or facilitators.
- Doctor consultations
- Diagnostic tests
- Treatment/surgery
- Accommodation & transfers
- Post-care follow-up
Yes, many DXH partners provide multilingual support throughout the patient journey.
Not mandatory but strongly recommended for added peace of mind.
Yes. Many packages accommodate companions and include related services.
All providers are DHA-licensed and meet international quality and patient safety standards.
Major credit/debit cards and cash are accepted. Specific options vary by provider.
Follow DXH on social platforms or subscribe to the newsletter.
Yes. Offerings include:
- Detox programs
- Spa treatments
- Lifestyle consultations
- Health check-ups