Frequently Asked Questions (FAQ)
The Dubai Health Authority (DHA) is the government entity responsible for regulating the healthcare system in Dubai. It establishes policies and strategies for public and private healthcare facilities, ensuring a world-class healthcare ecosystem through licensing and oversight.
The DXH Group was launched in 2014 by the DHA as a consortium of healthcare providers across Dubai. These facilities are assessed by DHA and aim to promote comprehensive healthcare services for international medical tourists through the DXH platform, enhancing public-private partnerships in the emirate.
You can reach the Health Tourism Department at DHA via the "Contact Us" form on their website or email: medicaltourism@dha.gov.ae
DXH is a brand launched by the DHA to promote licensed healthcare providers in Dubai and position the city as a global hub for health tourism.
Over 100 licensed healthcare facilities are currently part of the DXH Group. Their services are listed on www.dxh.ae.
Membership is currently free. However, applications are subject to DHA and Health Tourism Department approval based on eligibility and submitted details.
The official website is www.dxh.ae, offering information in both Arabic and English. It provides access to services, partner profiles, and health packages.
Key specialties include:
- Cosmetic surgery
- Orthopedics and sports medicine
- Ophthalmology
- Dental treatments
- Dermatology
- Gynecology
- Preventive health and wellness
- Fertility treatments
- Weight-loss surgeries
- Central location with global accessibility
- Safety, stability, and strong regulations
- Advanced infrastructure and health facilities
- International certifications and accredited care
- Supportive legal and investment environment
Yes:
- Facebook: DXH-Connect
- Instagram, Twitter, LinkedIn, YouTube: DXHConnect
- Tourist Visa (Short/Long, Single/Multi Entry)
- Medical Visa (via licensed healthcare providers)
Details: www.dnrd.ae
Only licensed healthcare providers can apply on behalf of a patient. Valid for 90 days, renewable for another 90 days upon documentation review.
Yes. Centers offering wellness services through DHA-licensed professionals can apply for DXH membership. Non-medical centers can apply to be listed under wellness on the website.
Dubai aims to be a top global destination for medical and wellness care by:
- Identifying sector investment opportunities
- Developing marketing and awareness campaigns
- Supporting providers and multilingual communication
Mainly from GCC and Arab countries, followed by Asia and Africa.
GCC nationals do not need a visa. Arab residents of GCC countries may obtain a 30-day, non-renewable visa on arrival if they hold business-class residence.
Citizens of 50+ countries receive a free 30-day visa on arrival (extendable once). Requirements: 6-month valid passport and return ticket.
Visit www.dxh.ae to browse and book packages directly with providers or facilitators.
- Doctor consultations
- Diagnostic tests
- Treatment/surgery
- Accommodation & transfers
- Post-care follow-up
Yes, many DXH partners provide multilingual support throughout the patient journey.
Not mandatory but strongly recommended for added peace of mind.
Yes. Many packages accommodate companions and include related services.
All providers are DHA-licensed and meet international quality and patient safety standards.
Major credit/debit cards and cash are accepted. Specific options vary by provider.
Follow DXH on social platforms or subscribe to the newsletter.
Yes. Offerings include:
- Detox programs
- Spa treatments
- Lifestyle consultations
- Health check-ups